{"id":13273,"date":"2025-04-07T15:24:54","date_gmt":"2025-04-07T13:24:54","guid":{"rendered":"https:\/\/bahnhof.fi\/integritetspolicy\/"},"modified":"2025-04-07T15:27:12","modified_gmt":"2025-04-07T13:27:12","slug":"integritetspolicy","status":"publish","type":"page","link":"https:\/\/bahnhof.fi\/sv\/integritetspolicy\/","title":{"rendered":"Integritetspolicy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13273\" class=\"elementor elementor-13273 elementor-2082\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6be3e2e e-flex e-con-boxed e-con e-parent\" data-id=\"6be3e2e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a986bba e-con-full e-flex e-con e-child\" data-id=\"a986bba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26b7c7c elementor-widget elementor-widget-heading\" data-id=\"26b7c7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Integritetspolicy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-c22d2bc e-flex e-con-boxed e-con e-parent\" data-id=\"c22d2bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7199796 e-con-full e-flex e-con e-child\" data-id=\"7199796\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1fdd6 elementor-widget elementor-widget-heading\" data-id=\"5e1fdd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">S\u00e5 behandlar vi kund- och personuppgifter<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27a0275 elementor-widget elementor-widget-text-editor\" data-id=\"27a0275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Integritet och sekretess \u00e4r inte bara ord f\u00f6r oss. Vi deltar ofta i den offentliga debatten om allas r\u00e4tt till privatliv p\u00e5 n\u00e4tet. Du kan vara trygg med att vi levererar s\u00e4kra tj\u00e4nster och att vi v\u00e4rnar ditt privatliv.  <\/p>\n<p>Vi sparar inte mer information om dig \u00e4n vad som \u00e4r absolut n\u00f6dv\u00e4ndigt, och vi f\u00f6rvarar dina uppgifter s\u00e4kert. Vi s\u00e4ljer inte dina uppgifter till tredje part, och vi hanterar all kundinformation enligt GDPR (Dataskyddsf\u00f6rordningen 2016\/679). <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2001c1 elementor-widget elementor-widget-heading\" data-id=\"d2001c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vad \u00e4r personuppgifter?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbbe249 elementor-widget elementor-widget-text-editor\" data-id=\"bbbe249\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Information som direkt eller indirekt kan knytas till en person, till exempel namn, personnummer, platsdata och andra uppgifter som kan identifiera en person.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5291567 elementor-widget elementor-widget-heading\" data-id=\"5291567\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vad \u00e4r kundinformation?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e4689c elementor-widget elementor-widget-text-editor\" data-id=\"0e4689c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Information kopplad till ett avtal mellan Bahnhof och kunden, till exempel namn, adressuppgifter, telefonnummer och personnummer. Kundinformation skapas till exempel n\u00e4r du: <\/p>\n<ul>\n<li>Best\u00e4ller en tj\u00e4nst.<\/li>\n<li>Bes\u00f6ker v\u00e5r webbplats.<\/li>\n<li>Ringer till v\u00e5r kundservice.<\/li>\n<li>Skickar SMS eller e-post till oss.<\/li>\n<\/ul>\n<p>Kundinformation kan \u00e4ven best\u00e5 av allm\u00e4nt tillg\u00e4ngliga personuppgifter, till exempel hos ett kreditupplysningsf\u00f6retag.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4c5c17 elementor-widget elementor-widget-heading\" data-id=\"e4c5c17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vad \u00e4r trafikdata?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-561bcb7 elementor-widget elementor-widget-text-editor\" data-id=\"561bcb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Trafikdata uppst\u00e5r n\u00e4r du anv\u00e4nder en tj\u00e4nst. Det \u00e4r teknisk information som beh\u00f6vs f\u00f6r att v\u00e5ra kommunikationssystem ska fungera, till exempel IP-adress och telefonsamtalshistorik. <\/p>\n<p>Trafikdata \u00e4r allts\u00e5 inte detsamma som inneh\u00e5llet i trafiken, ist\u00e4llet \u00e4r det rent teknisk information.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c41c30e elementor-widget elementor-widget-heading\" data-id=\"c41c30e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sparar Bahnhof personuppgifter?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-922f480 elementor-widget elementor-widget-text-editor\" data-id=\"922f480\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi sparar bara de uppgifter som \u00e4r n\u00f6dv\u00e4ndiga f\u00f6r att vi ska kunna leverera v\u00e5ra tj\u00e4nster, ge service och fakturera korrekt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcae97d elementor-widget elementor-widget-heading\" data-id=\"bcae97d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Hur hanterar Bahnhof personuppgifter?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bcb0a4 elementor-widget elementor-widget-text-editor\" data-id=\"0bcb0a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Alla personuppgifter hanteras varsamt och sparas bara i v\u00e5ra egna datacenter.<\/p>\n<p>Kommunikation mellan oss och underleverant\u00f6rer \u00e4r antingen krypterad eller sker genom SSL-s\u00e4krade portaler.<\/p>\n<p>V\u00e5ra system skickar s\u00e5 lite information som m\u00f6jligt till externa system och n\u00e4r det g\u00f6rs anonymiserar vi uppgifter d\u00e4r det g\u00e5r. N\u00e4r det \u00e4r m\u00f6jligt byter vi ut persondata mot kundnummer, och anv\u00e4nder information om kundens tj\u00e4nst ist\u00e4llet f\u00f6r namn eller personnummer. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89162a7 elementor-widget elementor-widget-heading\" data-id=\"89162a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Hur l\u00e4nge sparar Bahnhof kundinformation?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9909d43 elementor-widget elementor-widget-text-editor\" data-id=\"9909d43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi h\u00e5ller alltid m\u00e4ngden information som vi sparar till ett minimum. Uppgifterna anv\u00e4nds bara f\u00f6r just det som de beh\u00f6vs, till exempel f\u00f6r att kunna leverera din tj\u00e4nst, eller f\u00f6r att uppfylla lagkrav. <\/p>\n<p>Om du slutar vara kund hos oss s\u00e5 sparas din information i 24 m\u00e5nader.<\/p>\n<p>I \u00f6vrigt s\u00e5 raderar eller anonymiserar vi informationen s\u00e5 fort det inte l\u00e4ngre finns ett syfte eller en laglig skyldighet att lagra uppgifterna dem. I vissa fall sparar vi personuppgifter f\u00f6r att uppfylla lagstadgade lagringstider. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3db4d4 elementor-widget elementor-widget-heading\" data-id=\"b3db4d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">L\u00e4mnar Bahnhof ut kundinformation?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6250a69 elementor-widget elementor-widget-text-editor\" data-id=\"6250a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi \u00e4r skyldiga att i vissa fall l\u00e4mna ut kundinformation till exempelvis Polisen och andra myndigheter.<\/p>\n<p>Vi l\u00e4mnar bara ut kundinformation till tredje part om det \u00e4r n\u00f6dv\u00e4ndigt f\u00f6r att vi ska kunna leverera din tj\u00e4nst. H\u00e4r n\u00e5gra exempel p\u00e5 underleverant\u00f6rer: <\/p>\n<ul>\n<li>\u00d6ppna n\u00e4t, stadsn\u00e4t och kommunikationsoperat\u00f6rer.<\/li>\n<li>21 Grams AB (distribution av fakturor).<\/li>\n<li>Underleverant\u00f6rer som g\u00f6r fysiska installationer i fastigheter f\u00f6r Bahnhofs r\u00e4kning.<\/li>\n<\/ul>\n<p>Om vi anlitar en underleverant\u00f6r vars verksamhet helt eller delvis finns utanf\u00f6r EU\/EES, s\u00e5 vidtar vi skydds\u00e5tg\u00e4rder f\u00f6r att s\u00e4kerst\u00e4lla att din kundinformation hanteras s\u00e4kert och enligt g\u00e4llande lagar.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-869344a elementor-widget elementor-widget-heading\" data-id=\"869344a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vad har jag f\u00f6r r\u00e4ttigheter n\u00e4r det g\u00e4ller min kundinformation?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa144a3 elementor-widget elementor-widget-text-editor\" data-id=\"fa144a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>H\u00e4r \u00e4r n\u00e5gra exempel p\u00e5 dina r\u00e4ttigheter g\u00e4llande din kundinformation:<\/p>\n<ul>\n<li>F\u00e5 tillg\u00e5ng till de uppgifter om dig som vi behandlar.<\/li>\n<li>F\u00e5 felaktig information r\u00e4ttad eller<\/li>\n<li>Beg\u00e4ra att under vissa omst\u00e4ndigheter f\u00e5 uppgifter raderade, till exempel om uppgifterna inte beh\u00f6vs f\u00f6r det \u00e4ndam\u00e5l de samlats in f\u00f6r, om du \u00e5terkallar ditt samtycke, eller om du mots\u00e4tter dig hantering av uppgifterna f\u00f6r marknadsf\u00f6ring.<\/li>\n<li>Beg\u00e4ra begr\u00e4nsad hantering av informationen, om den \u00e4r felaktig eller om den inte \u00e4r n\u00f6dv\u00e4ndig f\u00f6r det syfte som den samlats in f\u00f6r.<\/li>\n<li>R\u00e4tten till dataportabilitet.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bf85fe elementor-widget elementor-widget-heading\" data-id=\"8bf85fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Hur kan jag kontakta Bahnhof f\u00f6r att f\u00e5 veta mer?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa5525 elementor-widget elementor-widget-text-editor\" data-id=\"5aa5525\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Om du har fr\u00e5gor eller vill veta mer om v\u00e5rt arbete med personuppgifter s\u00e5 n\u00e5r du oss alltid p\u00e5 <a href=\"mailto:gdpr@bahnhof.net\">gdpr@bahnhof.net<\/a>, till exempel:<\/p>\n<ul>\n<li>Om du vill veta mer om information som vi lagrar om dig som kund.<\/li>\n<li>Om du vill ra\u0308tta\/radera information.<\/li>\n<li>Om du vill a\u030aterkalla inla\u0308mnade samtycken.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-525a5f0 elementor-widget elementor-widget-heading\" data-id=\"525a5f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">F\u00f6ljer Bahnhof dataskyddsf\u00f6rordningen (GDPR)?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf21c96 elementor-widget elementor-widget-text-editor\" data-id=\"bf21c96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ja. I enlighet med dataskyddsf\u00f6rordningen (GDPR) st\u00f6djer vi oss alltid p\u00e5 de s k r\u00e4ttsliga grunderna: <\/p>\n<ul>\n<li>Du ska ha l\u00e4mnat samtycke till att dina personuppgifter behandlas f\u00f6r ett eller flera tydliga \u00e4ndam\u00e5l, till exempel n\u00e4r du ringer eller mailar v\u00e5r kundservice.<\/li>\n<li>Behandlingen \u00e4r n\u00f6dv\u00e4ndig f\u00f6r att du ska kunna ing\u00e5 avtal med oss, eller f\u00f6r att vi ska kunna vidta \u00e5tg\u00e4rder p\u00e5 din beg\u00e4ran innan ett avtal ing\u00e5s, till exempel f\u00f6r att leverera internet till din adress.<\/li>\n<li>Behandlingen av dina uppgifter \u00e4r n\u00f6dv\u00e4ndig f\u00f6r att vi ska kunna f\u00f6lja lagen, till exempel f\u00f6r att spara ekonomisk information enligt bokf\u00f6ringslagen.<\/li>\n<li>Behandlingen av dina uppgifter \u00e4r n\u00f6dv\u00e4ndig f\u00f6r \u00e4ndam\u00e5l som r\u00f6r v\u00e5ra intressen, om inte dina intressen eller r\u00e4ttigheter och friheter v\u00e4ger tyngre och kr\u00e4ver skydd av personuppgifter, till exempel f\u00f6r att f\u00f6rhindra missbruk av v\u00e5ra tj\u00e4nster.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Integritetspolicy S\u00e5 behandlar vi kund- och personuppgifter Integritet och sekretess \u00e4r inte bara ord f\u00f6r oss. Vi deltar ofta i den offentliga debatten om allas r\u00e4tt till privatliv p\u00e5 n\u00e4tet. Du kan vara trygg med att vi levererar s\u00e4kra tj\u00e4nster och att vi v\u00e4rnar ditt privatliv. Vi sparar inte mer information om dig \u00e4n vad [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13273","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Integritetspolicy - Bahnhof<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bahnhof.fi\/sv\/integritetspolicy\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integritetspolicy - Bahnhof\" \/>\n<meta property=\"og:description\" content=\"Integritetspolicy S\u00e5 behandlar vi kund- och personuppgifter Integritet och sekretess \u00e4r inte bara ord f\u00f6r oss. Vi deltar ofta i den offentliga debatten om allas r\u00e4tt till privatliv p\u00e5 n\u00e4tet. Du kan vara trygg med att vi levererar s\u00e4kra tj\u00e4nster och att vi v\u00e4rnar ditt privatliv. 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