{"id":12271,"date":"2025-02-27T12:48:55","date_gmt":"2025-02-27T11:48:55","guid":{"rendered":"https:\/\/bahnhof.fi\/yrityksille\/support\/"},"modified":"2025-11-20T09:56:34","modified_gmt":"2025-11-20T08:56:34","slug":"support","status":"publish","type":"page","link":"https:\/\/bahnhof.fi\/sv\/yrityksille\/support\/","title":{"rendered":"Kundservice F\u00f6retag"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12271\" class=\"elementor elementor-12271 elementor-1334\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a8c0bd8 e-flex e-con-boxed e-con e-parent\" data-id=\"a8c0bd8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d947196 e-con-full e-flex e-con e-child\" data-id=\"d947196\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-51a9ac4 e-con-full e-flex e-con e-child\" data-id=\"51a9ac4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a71618 elementor-widget elementor-widget-heading\" data-id=\"4a71618\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Kundservice F\u00f6retag<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2442827 elementor-widget elementor-widget-heading\" data-id=\"2442827\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Kontakt<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b13a73 elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"0b13a73\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;N\\u00e4sta&quot;,&quot;step_previous_label&quot;:&quot;F\\u00f6reg\\u00e5ende&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nytt formul\u00e4r\" aria-label=\"Nytt formul\u00e4r\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"12271\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"0b13a73\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Bahnhof\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNamn\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Namn\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1bc52f0 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1bc52f0\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tKund- eller organisationsnummer\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1bc52f0]\" id=\"form-field-field_1bc52f0\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Kundnummer\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tE-post\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-post\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_6db5c1c elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6db5c1c\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTelefon\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_6db5c1c]\" id=\"form-field-field_6db5c1c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Telefon\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Endast siffror och telefontecken (#, -, *, etc) accepteras.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-categoryftg elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-categoryftg\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tHur kan vi hj\u00e4lpa dig?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[categoryftg]\" id=\"form-field-categoryftg\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Hur kan vi hj\u00e4lpa till?<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"support@bahnhof.net\">Teknisk support<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"support@bahnhof.net\">Fakturering<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"support@bahnhof.net\">\u00d6vriga \u00e4renden<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-arendenrftg elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-arendenrftg\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tHar du en p\u00e5g\u00e5ende felanm\u00e4lan?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[arendenrftg]\" id=\"form-field-arendenrftg\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ange ditt \u00e4rendenummer\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Endast siffror och telefontecken (#, -, *, etc) accepteras.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-orderidftg elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-orderidftg\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tHar du lagt en best\u00e4llning?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[orderidftg]\" id=\"form-field-orderidftg\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ange ditt ordernummer.\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Endast siffror och telefontecken (#, -, *, etc) accepteras.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-fakturanrftg elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-fakturanrftg\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tG\u00e4ller din fr\u00e5ga en faktura?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[fakturanrftg]\" id=\"form-field-fakturanrftg\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ange ditt fakturanummer.\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Endast siffror och telefontecken (#, -, *, etc) accepteras.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tBeskriv ditt \u00e4rende\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Meddelande\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Skicka<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3f83b27 e-con-full e-flex e-con e-child\" data-id=\"3f83b27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07798a9 elementor-widget elementor-widget-image\" data-id=\"07798a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1112\" height=\"1473\" src=\"https:\/\/bahnhof.fi\/wp-content\/uploads\/2025\/02\/support-dog.png\" class=\"attachment-full size-full wp-image-12263\" alt=\"Support Dog\" srcset=\"https:\/\/bahnhof.fi\/wp-content\/uploads\/2025\/02\/support-dog.png 1112w, https:\/\/bahnhof.fi\/wp-content\/uploads\/2025\/02\/support-dog-226x300.png 226w, https:\/\/bahnhof.fi\/wp-content\/uploads\/2025\/02\/support-dog-773x1024.png 773w, https:\/\/bahnhof.fi\/wp-content\/uploads\/2025\/02\/support-dog-768x1017.png 768w\" sizes=\"(max-width: 1112px) 100vw, 1112px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a281f38 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"a281f38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:0800145777\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">0800 14 57 77<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cef9cf0 elementor-widget elementor-widget-heading\" data-id=\"cef9cf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00d6ppet vardagar kl. 09:00\u201318:00<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d527bf elementor-widget elementor-widget-html\" data-id=\"2d527bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>let showThisFieldIf = {\r\n    arendenrftg: {\r\n        categoryftg: [1],\r\n    },\r\n    orderidftg: {\r\n        categoryftg: [2],\r\n    },\r\n    fakturanrftg: {\r\n        categoryftg: [3],\r\n    },\r\n}\r\ndocument.addEventListener('DOMContentLoaded', function () {\r\nfunction testLogic() {\r\nfor (const [conditionalInputID, condition] of Object.entries(showThisFieldIf)) {\r\nlet conditionalInput = setInputsElemArray(conditionalInputID);\r\nlet match = true;\r\nfor (const [conditionID, conditionValues] of Object.entries(condition)) {\r\nlet inputs = setInputsElemArray(conditionID);\r\nlet selectedInputs = [];\r\ninputs.forEach((input, i) => { if (input.checked) { selectedInputs.push(i); } });\r\nif (inputs[0].tagName == 'SELECT') {\r\nselectedInputs.push(inputs[0].selectedIndex);\r\n}\r\nlet adjustedConditionValues = conditionValues.map(e => e - 1);\r\nif (!(adjustedConditionValues.every(condition => selectedInputs.indexOf(condition) > -1))) {\r\nmatch = false;\r\n}\r\n};\r\nif (match) {\r\nconditionalInput.forEach(e => e.closest('.elementor-field-group').style.display = \"block\")\r\n} else {\r\nconditionalInput.forEach(e => e.closest('.elementor-field-group').style.display = \"none\")\r\n}\r\n}\r\n}\r\ntestLogic();\r\n\r\n\/* Add event listeners *\/\r\nfor (const [conditionalInputID, condition] of Object.entries(showThisFieldIf)) {\r\nfor (const [conditionID, conditionValues] of Object.entries(condition)) {\r\nlet inputs = setInputsElemArray(conditionID);\r\ninputs.forEach(input => {\r\ninput.addEventListener('input', function () {\r\ntestLogic();\r\n})\r\n})\r\n}\r\n}\r\n\r\nfunction setInputsElemArray(ID) {\r\nlet selectors = `[name=\"form_fields[${ID}]\"]`;\r\nlet inputs = Array.from(document.querySelectorAll(selectors));\r\nif (!inputs.length) {\r\nselectors = `[name=\"form_fields[${ID}][]\"]`;\r\ninputs = Array.from(document.querySelectorAll(selectors));\r\n}\r\nreturn inputs;\r\n}\r\n});\r\n\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Kundservice F\u00f6retag Kontakt 0800 14 57 77 \u00d6ppet vardagar kl. 09:00\u201318:00<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":11823,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12271","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Kundservice F\u00f6retag - Bahnhof<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bahnhof.fi\\\/sv\\\/yrityksille\\\/support\\\/\",\"url\":\"https:\\\/\\\/bahnhof.fi\\\/sv\\\/yrityksille\\\/support\\\/\",\"name\":\"Kundservice F\u00f6retag - 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